In today's highly competitive marketplace, you need to respond quickly and intelligently to changes that critically affect your business. Everest ERP comes with a built-in "Business Activity Monitoring" (BAM), feature that provides your employees real-time access to critical business information, prompting quick and effective responses to customers.
You can configure it to automatically trigger e-mail alerts to individuals or groups of employees, vendors/partners, and customers whenever any business activity occurs or threshold metric is reached. Simply choose from a list of pre-defined business activities built within Everest ERP.
It allows you to do
- Would you like receive alerts about delays in the delivery of critical parts you need from your suppliers?
- Would you like to be notified about cost variances that exceed pre-determined acceptable thresholds?
- Would you like to send reminders about scheduled projects and notify managers when deadlines are not met?
- Would you like to link your ERP system to front-office sales or service applications for a truly enterprise-wide view of business activity?
- Do you receive enterprise resource requests from your employees via e-mail or web forms?
- Would you like to have an "invisible receptionist" that scans incoming ERP-related mail and alerts you to the highest priority items?
- Do you have a way to automatically (and selectively) forward critical mail messages to a remote or mobile employee's pager, PDA, or cell phone?
- Would you like to be able to automatically retrieve key data from mail messages and use it to update your ERP application?
- Would you like to automate the production and distribution of daily, weekly, or monthly ERP analysis reports?
- Would you like to automatically deliver these reports to your own staff and to business partners via e-mail, fax, and the web?
- Would you like a system that automatically issues reorder requests and stock updates to members of your supply chain?
- Would you like to automatically receive ERP trend analysis reports when costs or timeframes exceed certain pre-defined thresholds?
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CRM/ BAM Benefits
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Business Intelligence |
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Supply Chain Alerts |
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Email Response |
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Integration |
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Report Distribution |
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Much more that you can imagine..
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| Testimonial |
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"With CRM Studio, we are able to react quickly to changes in our business where timing is critical. Monitoring incoming e-mail as well data in Everest for critical, time-sensitive information and bringing it to the notice of concerned employees who need to know about it – and are empowered to act on it – has never been so easy.
What's more, CRM offers various means – like e-mail, fax, pager – for delivery of critical corporate data to employees, business partners, and customers." |
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– Michael Pierce,
Partner and CEO,
ECHO LLC
Dothan, AL | | |
